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I picked up a used Lumia 920 Windows Phone 8, erm, phone to review. I’ve liked the don’t-call-it Metro experience all the way back when it first debuted on the Zune and I reviewed the Zune Marketplace for Ars Technica. I’m happy to see it live on, it really is a great mobile experience.

But I have to call out this crufty holdover from Windows (and who can forget the “please insert your Windows installation disc" bit). Are there seriously engineers and managers at Microsoft who tested this first-run setup process and said "yeah, ship that"?

"Welcome to your new Windows Phone! Here are a couple setup buttons to tap." [so far so good]

"Now, hang on a sec, we’re installing apps….." [Uh]

"…… still installing, thanks for your patience……" [I don’t even]

"Ok! your apps are done installing. Go rock on with Windows!" [This should’ve been done before I pressed the power button]

Do they really think the vast majority of users give half a crap about seeing that? Here, Microsoft, have some free R&D on what people care about: pressing a button to turn something on, and then it goes.

Reading between the lines: Office on iPad, Windows Phone upgrades | ZDNet

http://www.zdnet.com/blog/microsoft/reading-between-the-lines-office-on-ipad-windows-phone-upgrades/12101?tag=mantle_skin;content

Mary-Jo Foley picks through some comments and non-denials from Kurt DelBene, the President of the Microsoft Business Division, and concludes that no current Windows Phone 7 phone will receive an upgrade to Windows Phone 8. If true, that’s a horrible decision, regardless of whether Microsoft or the carriers had more weight in making it.

Five years in with the iPhone, two to three years of free OS upgrades, and Apple claiming the majority of industry profits with just a single new handset each year, and the carriers and competition still don’t get it. Astounding.